Project Management Office
To better serve and respond to its customers throughout the University the project Management office was created with a focus on managing IT projects and creating and implementing communication tools to better inform the campus about current and upcoming projects, their timeframe, impacts and status. As part of its on-going efforts to better serve and respond to its customers throughout the University, ITS has formed an IT Project Management Office.
What is a project?
A temporary endeavor, with a definite beginning and end, undertaken to create a unique product, service, or result.
Gonzaga ITS projects meet any of the following criteria:
- Resource time exceeds 20 hours;
- Base-building expense exceeds $5,000
- Project cost exceeds $10,000;
- Discretion of ITS CIO or Directors.
Project Excludes: - Incidents or general support requests;
- Routine operational activities (e.g. patching servers).
For Questions contact:
Kay Bachman at 313-5900 / bachman@its.gonzaga.edu or
Steve Haley at 313-6848 / haleys@its.gonzaga.edu.
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SYSTEM STATUS
- All systems are currently operational.
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ANNOUNCEMENTS
- IT Support Center will be closed Saturday May 12th and Sunday May 13th. Summer Hours start 5/14: Monday - Friday 8:00AM-5:00PM
- The wireless network will be unavailable on 5/16/12 from 6:00-6:15AM due to a upgrade. If you have issues after that window call 5550.
- Need help connecting to Zagnet? Check out our brochure.
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UPCOMING MAINTENANCE
- The Blackboard server is scheduled for maintenance on Thursday evenings at 11 PM until Friday mornings at 3 AM and may be unavailable during that time.
- Network Support Services schedules Network maintenance on Friday evenings beginning at 5:00 PM and the network may be unavailable at that time.
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ITS QUICK LINKS
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502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us
Office Location:
Foley Center, LL 017
Office Hours:
8:00AM-5:00PM, Monday - Friday
Support Center Hours:
7:00AM-9:00PM, M-R
8:00AM-5:00PM, Friday
1:00PM-5:00PM, Weekends
Support Center Closed 5/12 & 5/13
Support Center Summer Hours (Starting 5/14/12)
8:00AM-5:00PM, Monday - Friday



