When you are building your business case it is important to remember to include the following information.
- Project Proposal
- Foundational Project information.
- Project Classification Assessment
- Determines Non-Major & Major Projects.
- Major Projects reviewed and authorized by IT governance.
- Planned Return on Investment
- A calculated analysis of financial benefit.
- Major projects only.
- Tangible and Intangible.
- Project Complexity & Risk Assessment
- Process for analyzing project risk.
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SYSTEM STATUS
- All systems are currently operational.
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ANNOUNCEMENTS
- IT Support Center will be closed Saturday May 12th and Sunday May 13th. Summer Hours start 5/14: Monday - Friday 8:00AM-5:00PM
- The wireless network will be unavailable on 5/16/12 from 6:00-6:15AM due to a upgrade. If you have issues after that window call 5550.
- Need help connecting to Zagnet? Check out our brochure.
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UPCOMING MAINTENANCE
- The Blackboard server is scheduled for maintenance on Thursday evenings at 11 PM until Friday mornings at 3 AM and may be unavailable during that time.
- Network Support Services schedules Network maintenance on Friday evenings beginning at 5:00 PM and the network may be unavailable at that time.
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ITS QUICK LINKS
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Information Technology Services
502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us
Office Location:
Foley Center, LL 017
Office Hours:
8:00AM-5:00PM, Monday - Friday
502 E. Boone Ave.
Spokane, WA 99258-0092
Phone: 509.313.5550
Email Us
Office Location:
Foley Center, LL 017
Office Hours:
8:00AM-5:00PM, Monday - Friday
Support Center Hours:
7:00AM-9:00PM, M-R
8:00AM-5:00PM, Friday
1:00PM-5:00PM, Weekends
Support Center Closed 5/12 & 5/13
Support Center Summer Hours (Starting 5/14/12)
8:00AM-5:00PM, Monday - Friday