Who is eligible for Distance Library Services?

• Students who take most of their classes online and live more than 35 miles  from campus. Officially...
• • School of Education students in an off-campus cohort whose meeting site is more than 35 miles from the Gonzaga campus.
  • Leadership Studies, Religious Studies, Nursing and Business Administration students who live more than 35 miles from the Gonzaga campus.
  • Doctoral students who live more than 35 miles from the Gonzaga campus.
  • Students taking online courses, who do not generally come to campus for classes and who live more than 35 miles from the Gonzaga campus.

Please contact the Distance Services Librarian if you have any questions about your eligibility.

What services are available? The same services offered to our on-campus students, plus document delivery services and mailing books to your home.

• Online access to the Foley Library Catalog of books and other materials. Books available in the Foley Library collection may be requested online using the Request feature in the catalog and will be mailed to you the next business day.
• Online access to periodical Indexes and Databases including ERIC, ProQuest, PsycInfo, SocAbs, Medline and CINAHL to locate articles for your research.
• Online access to full-text articles in the thousands of online journals to which Foley Library subscribes, accessible through the databases or through Periodicals at Foley. 
• Articles not available online through one of the databases can be requested through ILLiad.
• Electronic delivery of articles through your ILLiad account.
• Interlibrary Loan service ILLiad. If we don't have it at Foley we may be able to get it from another library. Books will be mailed to you, articles will be sent to you electronically.
• Online reference assistance. Use the "Ask A Librarian" link and send us an e-mail or use the "Live Help"option to chat online with a reference librarian any time, any day!
• Online tutorials on using the library and periodical databases.
• Toll-free assistance at 800-498-5941. The reference staff will be happy to assist you with any questions during the library's open business hours.
• If you have computer hardware and software questions contact the Help Desk at 800-498-5941 x5550 or helpdesk@gonzaga.edu
  

What services are NOT available?

• Articles generally cannot be faxed to students due to the high volume of requests.
• Library staff will not choose articles from a search for a student.

Are these services free?

• Most listed services are free.
• Distance learners are responsible for postage to return books.
• All students are subject to overdue fines and replacement costs for any lost items.
• Articles are delivered to distant students free of charge, if you request print-outs of Foley Library material, a fee of ten cents per page will be applied to your library record.
• Interlibrary Loan fees. Foley Library pays up to $15 per item for a book or article obtained for you through interlibrary loan. Occasionally, a lending library will charge more $15. If that happens we will give you the option of paying the charges over $15 or canceling the request.

How do I request these services?

• Request books, videos and other circulating items from the Foley Library collection by using the"Place Hold" feature in the online Catalog. Add a note to the comments field to include your mailing address.
• Login to your ILLiad account to request articles that are not available online or to request books that are NOT owned by Foley Library.
• Be sure to check Periodicals at Foley before submitting any article request. The journal you need may be available online.

What is ILLiad?

ILLiad is the electronic system you use to request and track an item requested through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan Internet Accessible Database. Distance students may also use ILLiad to request copies of articles from the Foley Library Collection. For more information go to ILLiad FAQ

Do I need my Gonzaga ID card to use this service?

Your Gonzaga ID number - the 8-digit number on the front of your GU ID card - is required to request books from our collection, to access your Foley Library account, and to register for ILLiad.

How long will it take to receive requested items?

• We can usually locate, scan and post articles from Foley Center materials within 1-3 days.
• Articles from other libraries requested through Interlibrary Loan (ILL) may take up to a week to arrive at Foley and are then delivered to your ILLiad account.
• Books and other materials requested from another library through ILLiad usually arrive at Foley Library within 7-10 days. Once we receive the material, we mail it to you unless you specify a different pickup or delivery option.  For example, some students prefer to pick up their books when they come to campus. 
• Attention Canadian students! Mail delivery to Canada is slow! Allow at least 4 weeks for mail from Spokane to arrive.
• Requests are processed on a first-come, first-served basis. At peak times of the semester processing of requests may be slowed by a higher than normal request level. Contact us early!
• PLEASE LIMIT YOUR REQUESTS TO 15 PER WEEK! If you need to do more than that, contact the Interlibrary Loan Office ill@gonzaga.edu.
  

How will I receive items requested?

• Articles will be delivered electronically through your ILLiad account. You will receive an e-mail notification whenever a new article is posted to your account.
• Books will be mailed to the address specified on your ILLiad account. You will receive an e-mail when the book is put in the mail.
• Some Canadian students make arrangements for materials to be delivered by their Gonzaga-based professors. This option may be available to you depending on your location and your professor. You make the arrangements and then let us know when and with whom to send any books that have come in for you. Use the "Notes" field on the request form to supply that information.
• If you will be visiting Spokane, we can hold materials for your arrival. Just let us know when you will be on campus by adding a note on your request form or by sending an e-mail to ill@gonzaga.edu

How long may I keep articles and books that are sent to me?

• Printed articles are yours to keep.
• Articles posted to your ILLiad account are removed from the ILLiad system after 30 days.
• Books from Gonzaga's library usually check out to graduate students for 8 weeks.  If you need it longer, you can renew books online.Click on the My Account option in the Library Catalog. As long as no one else needs it, a book from Foley Library may be renewed up to 8 times!
• Books and other materials obtained through Interlibrary Loan (ILL)are subject to the policies of the lending library, but generally are loaned to us for 2-4 weeks.  You may request one renewal for an "ILL" book, but any extension of the due date is also at the discretion of the library that owns the item. Request renewals of ILL books by logging into your ILLiad account or by e-mailing the ILL Office ill@gonzaga.edu 

Who can I contact for assistance?

Theresa Kappus, Distance Library Services Librarian

Toll-free: 1-800-498-5941 x3820
E-mail: kappus@gonzaga.edu

Anji Mertens, Interlibrary Loan Specialist

Toll-free: 1-800-498-5941 x6534
E-mail: ill@gonzaga.edu