Willbann D. Terpening
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Quick Facts Title: Professor of Operations Management B.A.: University of Montana 1970 Will joined the SBA faculty in 1985. |
Dr. Terpening teaches courses in Operations Management, Research Methods, and Computer Applications at the Undergraduate and Graduate levels. His research interests are in areas of measurement, human judgment and decision making, and service operations. Professor Terpening also consults in the areas of operations, information systems, and research methods, and has programmed systems to support managerial decision making for several firms. Besides his academic work, he is also currently serving as Treasurer and Board Member of Sirti, a Washington State economic development agency.
Current Teaching Schedule (Spring 2011)
| BUSN 230 | Business Statistics | TR | 925am-1040am | Jepson 021 |
| BUSN 230 | Business Statistics | TR | 1050am-1205pm | Jepson 021 |
| MBUS 645 | Business Process Mgmt & Improv | T | 530pm-800pm | Jepson 021 (1/11-3/22) |
| MBUS 676 | Spreadsheet Modeling | T | 530pm-800pm | Jepson 021 (3/26-4/26) |
Selected Publications
Terpening, W.D., Helgeson, J.G. & Ursic, M. NewSHOES: Principles of Marketing Simulation, Interpretive Software, 2004
Helgeson, J.G., Voss, K. & Terpening, W.D., Determinants of Mail Survey Response: Survey Design Factors and Respondent Factors, Psychology & Marketing, 2002, 19, 3, 303-328.
Elloy, D.F., Terpening, W.D. & Kohls, J. The Correlates of Burnout Among Self-Managed Work Team Members, The Journal of Psychology, 2001, 135, 3, 321-334.
Elloy, D.F. & Terpening, W.D. A Construct Validity Study of Job Involvement and Work Involvement: A Comparison of Three Methods The Journal of Business and Management, 2001, 7, 2, 57-69. 
