Associate Professor of Operations Management
Mirjeta joined the SBA faculty in 2002.
B.B.A.: University of Tirana 1988
Mirjeta holds a BBA in Statistics from the University of Tirana, Albania and an MBA and Ph.D. in Operations Management from Southern Illinois University, Carbondale. Mirjeta teaches undergraduate and graduate courses in Business Statistics and Operations. During summer, Mirjeta teaches Quantitative Methods in the Ph.D. program at the University “Aleksander Moisiu”, Durres, Albania. Prior to coming to the United States, Mirjeta worked as the Director of the Statistical Directory of the District Council of Shkoder, Albania, and as the Assistant Professor and Department Chair at the Faculty of Economy, University “Luigj Gurakuqi”, Shkoder, Albania. Her research interests include perceived waiting times, service quality, outsourcing, business ethics, business education, and distance learning. She is a member of several professional organizations, such as Decision Sciences Institute, POMS, and EUROMA. At the School of Business, Mirjeta chairs the Graduate Committee.
Effects of Degree of Uncertainty and Criticality of Service on Perception of Waiting Time: An Empirical Investigation in an Educational Setting, (Mirjeta Beqiri) Journal of Learning in Higher Education , 2008, 9-Jan
Business Ethics Education: The Service Quality Perspective, (Mirjeta Beqiri) The Journal of Learning in Higher Education, 2007, 3(1), 51-58
AD Box 9
502 E. Boone
Spokane, WA 99258-0009
1-800-986-9585 ext. 3443
Jepson Center 250
Office Hours Fall 2013:
T 1:30 - 2:30 p.m.
T 4:15 - 5:15 p.m.
R 12:30 - 2:30 p.m.
R 4:15 - 5:15 p.m.
and by appointment